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Keynote - Vision & Strategy
Fabien PinckaersHoàn tất
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Opening Keynote - Unveiling Odoo 17
Fabien PinckaersHoàn tất
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What's new in Appointments ?
Camille Deceuninck & Gérard PichHoàn tất
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Discover the New Rooms Application
Luc NailisHoàn tất
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How to Retain Top Talent?
Mathilde Verlaine & De Vogeleer CharlineHoàn tất
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What's New in Project?
Barbara AriasHoàn tất
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Lead Times Made Simple: Streamlining Inventory Processes for Smooth Operations
Charlotte Remacle & Ana Catherine Lozano GilHoàn tất
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Maximizing Revenue: A Guide to Streamlining Service Sales and Invoicing using Odoo
Guillaume WatteeuwHoàn tất
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Quoi de neuf du côté de la comptabilité ?
Benoit Koener & Lionel PortmansHoàn tất
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Odoo Email Communication I: New Features & Theoretical Foundations
Baptiste Vergote & Quentin CoussementHoàn tất
David Kahn is a services expert at Odoo with international experience in implementing the system. If you see him in the halls, don't hesitate to say hi.
We all know that the client is king and that customer service can make or break a business regardless of the industry. In Odoo not only do we follow that mantra but we strive to provide customers with the right tools to maintain and develop customer relationships. Enter in: The Helpdesk App.
In this talk we will go through the nightmarish scenario of having endless customer support tickets, multiple teams to manage, special SLA policies for our clients and maintaining a high standard of quality throughout every step of the process. Nightmarish, if we don't have Odoo of course. With Odoo we will see how this process is nothing but a walk in the park.